Discount codes can be used on applicable orders prior to completing checkout.

Please send us an email to hello@emelica.com and our customer service will be happy to assist!

We would be happy to help you to find the best style for your eyes. Please send us an email to hello@emelica.com with a clear picture of your eyes.

Our lash is made of the highest quality synthetic fiber that can be used for more than 30 wears with a good care. If you don't use it everyday, it might last for months. Cleaning the product is recommended when you see some magnetic eyeliner residue on the magnetic eyelashes.

Our lashes can stick for the whole day with our Magnetic Liquid Eyeliner. 

The best way to clean is using a cotton bud with micellar water, 70% alcohol, water-based make up remover or makeup remover wipes. Please DO NOT clean them with an oil-based remover, as it may cause them to fall apart. Follow this link to watch how to clean your lash.

All orders are processed for shipping within 1-2 business days or less. Order before 12:00 will be shipped the same day depending on which method you choose at check out.  Once your package is shipped out, you will receive a confirmation email with tracking information.

If you have created an account with us, you may track your order directly on your account by logging in and visiting the order status page. Once your package has been shipped out, you will receive a confirmation email with tracking information.

If you would like to edit or cancel your order, you can contact us at hello@emelica.com within 1 hour of order placement.

Unfortunately, orders that have already been shipped out cannot be canceled as they cannot be recalled back to our warehouse. Please contact our support team at hello@emelica.com for more assistance.  

We accept all major credit cards (MasterCard, Visa, Visa Electron, PostePay, American Express & Discover) as well as PayPal, Apple Pay & Google Pay.

For international shipping please contact hello@emelica.com